Our Easy Game warrants that should a user receive a failed/failing result due to the service provided by our tutors, we will refund your payment and/or credit your account.

Our promise is a score of 10 points above the class average (meaning B and above), considering that the tutor will have at least 48 hours to prepare for the task. Everything in less than 48 hours guarantees a minimum passing grade and above.

N.B.: If the student ever misses sending lectures related to the tutor, the refund policy does not work as the student did not do his part of sending the full information related to the request.

We handle refunds on a case-by-case basis with the ultimate goal of making users satisfied.

Please note that our refund policy consists of submitting a screenshot of the grade and class average. In the case of a missing document, the management has full authority to decline the refund process for the student.

For more information, or to claim a refund, contact us at: +1 832-774-7941  in order for us to collect evidence support documents and look into your case.